Unable to contact you via email or the html support form
Posted: 29 June 2012 04:37 AM   [ Ignore ]
New Member
Total Posts:  5
Joined  2012-06-29


I would have a few specific questions before making my purchase, your html support form consistently fails with a server connection error (from multiple PCs and operating systems), and your email address “support[at]codelaboratories.com” indicated elsewhere on the forum rejects my email, from my registered email address, that is, with the server message:

550 550 5.7.0 Your server IP address is in the Better Business Bureau Spam database, bye (state 13).

It is a main commercial ISP in the UK, so, would it be possible to contact you online by any means found suitable? I would like to make an informed purchase, preferably avoiding Paypal too, assuming that a direct bank transfer would suffice as well.

Posted: 07 July 2012 09:54 AM   [ Ignore ]   [ # 1 ]
Total Posts:  585
Joined  2009-09-17

Sorry about your inconvenience. What is your domain name from which you are sending your email. We will talk to our IT guys to add it to the list of exclusions.
In the mean time, please send me a private message and I will provide you with the alternative contact information.


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