I did—and still can’t activate.  For details, just search on the posts I’ve made.

It’s probably related to something getting confused when I set up my account.  Regardless, I can’t even get acknowledgement from an admin or replies to numerous emails to tech support. 

It’s been almost two weeks, and I can’t even get an email reply for my $40.

Not asking much and trying not to get angry.

Dave Thomas
davethomaspilot@bellsouth.net

Dave,

We have sent two emails to you with no luck, I think there is a mismatch of mail servers:

I will review your account now and see what is going on. If possible email support@codelaboratories.com from another email so we can properly reply.

We apologize for any inconvenience and will resolve this promptly.

Thanks, CL Support

Please check your private messages here Dave: http://codelaboratories.com/forums/member/messages/

I will need to know the original account you purchased under as you noted in your previous post you created 2 accounts and purchased under the first?

Thanks!

I checked for private messages many times—I’ll go check now.

The email is working, since I got notification of your post to this thread:

DaveThomas, someone just posted a reply to a topic you subscribed to at:
Code Laboratories

The title of the thread is:
Don’t pay $$ for activation credits

The post can be found at:
http://codelaboratories.com/forums/viewreply/1622/

Email is davethomaspilot@bellsouth.net.

Ok, read the private messages, and sent email from my davethomaspilot@bellsouth.net account and my work email. 

So, reviewing, the 4 credits show up under my account when using the web browser.  They don’t show up in device manager, so I can’t activate.

Also, I get lots of email (too much) at davethomaspilot@bellsouth.net. 

Thanks,

Dave Thomas
davethomaspilot@bellsouth.net

This morning’s email were in my spam filter—but none prior.

I added mail@codelaboratories.com as a “safe sender”

So, I can get email now from you at davethomaspilot@bellsouth.net

Thanks,

Dave Thomas

Everything looks good now.

I’ve logged in as davethomaspilot and changed my password,

I was also able to activate my camera.

Thanks!

Dave Thomas

Thanks for the updates Dave, please let us know if you have any other issues, using the new ticket system

KrisM - 26 January 2011 04:12 AM

Please check your private messages here Dave: http://codelaboratories.com/forums/member/messages/

I will need to know the original account you purchased under as you noted in your previous post you created 2 accounts and purchased under the first?