I bought 2 credits to use on the CL eye SDK.

I went to activate my 2 ps3 cameras, instead of it activating both it has activated a camera with the UUID of 00000000-0000-0000-0000-000000000000. Obviously this is not a used UUID and so I need to deactivate that camera and use the credit on the correct UUID of my 2nd camera.

Is there a way to do this myself that i am missing or do i need someone from CL to go into my account for me?

i have submitted a ticket #606373 which I am still waiting on a reply for.

Thanks for your help

Any chance I could get a reply to this? I also have not heard anything back from my support ticket.

The same thing happened to me… any way to fix this?

Same here,
I’d like to activate a camera to run some tests, but I’m probably not going to use this camera later..

Was this issue ever solved for you? I have the same problem. I have a device with UUID of 00000000-0000-0000-0000-000000000000.