Haven’t got my credits
Posted: 01 May 2011 11:47 PM   [ Ignore ]
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Dear support team,
I bought a packs of credits (total 8 credits $60), your team had sent email said"We have successfully processed your order, ” and Paypal shows that you have received my money. But credits don’t show up CL-Eye Device Manager.

From a user Dave said:
“First I tried purchasing from the web site directly, then tried using the “Add Credits” button in the CL-Eye Device Manager.
After buying four credits, I still see 0 available credits in Device Manager.
Maybe this was caused by the issues I had setting up and account.  I first tried setting up a new account, but never got an activation email after waiting a couple of days.  So, I used my Yahoo account.
Device Manager authenticates using my Yahoo credentials and that’s where I did the purchase of the last two credits.  But, they still don’t show up and I can’t activate my cameras.
Help!
Dave Thomas”

I sign in with yahoo account too, but now I change my ursername to zhangyang. However I still can’t find my credits.
Our team needs them in such a hurry, Could you help me?
Thank you.

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Posted: 27 May 2011 10:48 PM   [ Ignore ]   [ # 1 ]
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I haven’t got my credits too.

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Posted: 27 May 2011 10:52 PM   [ Ignore ]   [ # 2 ]
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zhangyang - 01 May 2011 11:47 PM

I first tried setting up a new account, but never got an activation email after waiting a couple of days.

I have the same situation. I used my Mail.Ru account. After having no notification mails from CodeLabaratories I used my Google account. And it doesn’t need any notifications. I logged in, purchased credits pack (8). But I still have no credtis in my device manager.

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Posted: 30 October 2011 02:17 PM   [ Ignore ]   [ # 3 ]
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how do I get my credits I’m new I didn’t get a private message either?

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